Refund and Returns Policy

Last Updated: July 11, 2026

Welcome to Recrenza Store, accessible at recrenzastore.com. This Refund and Returns Policy explains the conditions under which refunds, cancellations, returns, replacements, or other remedies may be available for products and services purchased through Recrenza Store.

Because Recrenza Store primarily offers digital products, premium subscription services, career-related services, and other digitally delivered solutions, traditional physical returns generally do not apply.

By placing an order on Recrenza Store, you acknowledge and agree to this Refund and Returns Policy.

1. Digital Products and Services

Due to the nature of digital products and services, all sales are generally considered final once:

  • The digital product has been delivered or accessed.
  • The subscription or premium service has been activated.
  • Order processing has begun.
  • A service has been successfully completed.
  • Access credentials, digital files, links, licenses, invitations, or other digital benefits have been provided.
  • The customer has received the product or service described on the relevant product page.

Once delivery or activation has been completed, the order will generally not be eligible for a refund, return, or cancellation except where required by applicable law or where Recrenza determines that a refund or other remedy is appropriate.

2. When a Refund May Be Available

A refund may be considered in circumstances such as:

  • You were charged more than once for the same order due to a duplicate transaction.
  • Payment was successfully completed, but Recrenza is unable to deliver the purchased product or service.
  • You received a materially different product or service from what was described on the product page.
  • A technical or processing error attributable to Recrenza prevents successful delivery.
  • The order was cancelled by Recrenza before delivery or activation.

All refund requests are reviewed individually and remain subject to verification, the nature of the product or service, the order status, and applicable law.

3. Non-Refundable Situations

A refund will generally not be provided when:

  • The digital product has already been delivered or downloaded.
  • A premium subscription or service has already been successfully activated.
  • The customer changes their mind after purchasing.
  • The customer no longer wants or needs the product or service.
  • The customer purchases the wrong product, plan, duration, or subscription without contacting support before processing begins.
  • Incorrect, incomplete, or invalid information was provided by the customer.
  • The customer fails to follow reasonable instructions required to complete delivery.
  • The customer experiences issues caused by a third-party platform after successful delivery.
  • A third-party platform changes its features, policies, eligibility requirements, account status, pricing, or service availability after successful delivery.
  • The customer’s account is restricted, suspended, terminated, or otherwise affected due to their own activity or a third-party platform’s independent decision.
  • The customer expected features or benefits that were not expressly included in the product description.
  • The customer refuses delivery or becomes unresponsive after order processing has begun.

4. Subscription and Premium Services

For subscription-based or premium services, including professional and career-related subscription solutions, refunds are generally unavailable after successful activation or delivery.

Before placing an order, customers are responsible for reviewing:

  • Product name
  • Subscription type
  • Subscription duration
  • Product description
  • Eligibility requirements
  • Delivery method
  • Estimated processing time
  • Any special instructions

If you are unsure whether a product is suitable for your account or needs, please contact Recrenza support before purchasing.

5. LinkedIn-Related Services

Where Recrenza offers services related to LinkedIn subscriptions, premium features, company pages, career services, business solutions, or similar products, customers should carefully review the specific product description before purchasing.

Recrenza is an independent platform unless explicitly stated otherwise and should not be assumed to be affiliated with, endorsed by, sponsored by, or officially connected with LinkedIn or its parent company solely because a product or service relates to that platform.

After successful activation or delivery, a refund will generally not be available for changes made independently by the third-party platform, including changes to features, account eligibility, policies, restrictions, suspension decisions, or service availability.

6. Order Cancellation

You may request cancellation only if your order has not yet entered processing, activation, fulfillment, or delivery.

Once processing has started, cancellation may no longer be possible.

To request cancellation, contact Recrenza support immediately and provide:

  • Your full name
  • Order number
  • Email address or phone number used for the order
  • Reason for requesting cancellation

Submitting a cancellation request does not guarantee that cancellation will be approved.

7. Duplicate Payments

If you believe you were charged more than once for the same order due to a technical error, contact Recrenza support with:

  • Order number
  • Transaction details
  • Payment date
  • Amount paid
  • Relevant payment evidence, if requested

After verification, an eligible duplicate payment may be refunded to the original payment method where reasonably possible.

8. Failed Payments and Pending Transactions

A failed or pending payment does not necessarily mean that Recrenza received the funds.

If money has been deducted from your account but the order is not confirmed, the transaction may be:

  • Pending with your bank
  • Pending with the payment gateway
  • Automatically reversed
  • Awaiting payment verification

Customers should allow reasonable processing time for banks and payment providers to update transaction status.

If the issue continues, contact Recrenza support with the relevant transaction information.

9. Refund Request Process

To request a refund, contact Recrenza support as soon as possible after identifying an eligible issue.

Please provide:

  • Full name
  • Order number
  • Product or service purchased
  • Date of purchase
  • Reason for the refund request
  • Relevant screenshots or supporting evidence, if applicable

WhatsApp Support: +91 9470661864

Incomplete requests may take longer to review.

10. Refund Request Time Limit

Unless otherwise required by applicable law, refund requests should be submitted within 7 calendar days of purchase or delivery, whichever is relevant to the issue.

Submitting a request within this period does not automatically guarantee approval. Each request is evaluated according to this policy, the product or service purchased, the order status, and applicable law.

11. Refund Processing Time

If a refund is approved, Recrenza will initiate the refund through the original payment method where reasonably possible.

Depending on the bank, card issuer, payment gateway, and payment method, it may take approximately 5 to 10 business days or longer for the refunded amount to appear in the customer’s account.

Actual processing times are controlled by banks and payment providers and may vary.

12. Returns

Because Recrenza Store primarily sells digital products and digitally delivered services, physical returns generally do not apply.

Digital products cannot normally be “returned” after they have been:

  • Downloaded
  • Accessed
  • Delivered
  • Activated
  • Redeemed
  • Used

If Recrenza begins selling physical products in the future, separate return conditions may apply and will be stated on the applicable product page or in an updated version of this policy.

13. Replacements and Corrections

In certain situations, Recrenza may offer a replacement, correction, redelivery, or another reasonable remedy instead of a monetary refund.

This may apply when:

  • The wrong digital item was delivered due to our error.
  • A delivery link does not work.
  • A technical issue prevents access to the purchased product.
  • A correctable error occurred during fulfillment.

Where a reasonable replacement or correction fully resolves the issue, a separate refund may not be available unless required by applicable law.

14. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, customers are encouraged to contact Recrenza support so we can review and attempt to resolve the issue.

Fraudulent, abusive, or misleading chargebacks may result in:

  • Suspension of the customer’s account
  • Cancellation of pending orders
  • Restriction from future purchases
  • Submission of relevant transaction and delivery evidence to the payment provider

Nothing in this section limits any rights available to customers under applicable law or payment-network rules.

15. Third-Party Platforms and Services

Some products or services may involve or relate to third-party platforms.

Recrenza is not responsible for independent decisions or changes made by third parties, including:

  • Policy changes
  • Feature modifications
  • Price changes
  • Account restrictions
  • Account suspensions
  • Service interruptions
  • Eligibility changes
  • Platform closures or discontinuation of features

Where Recrenza has successfully delivered the purchased product or service as described, subsequent actions by an independent third-party platform generally do not automatically create eligibility for a refund.

16. Abuse of Refund Policy

Recrenza reserves the right to reject refund requests involving suspected:

  • Fraud
  • Misrepresentation
  • Repeated abuse of refund requests
  • False claims of non-delivery
  • Unauthorized payment disputes
  • Attempts to retain delivered digital benefits while also obtaining a refund

Any such decisions will be made based on available evidence and subject to applicable law.

17. Changes to This Policy

Recrenza may update this Refund and Returns Policy periodically to reflect changes in our products, services, business practices, payment processes, or legal requirements.

The updated version will be published on this page with a revised Last Updated date.

18. Contact Us

If you have questions about refunds, cancellations, returns, payments, or order issues, contact Recrenza:

Business Name: Recrenza Store
Website: recrenzastore.com
WhatsApp Support: +91 9470661864

Please include your order number and purchase details when contacting support about an existing order.

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